Google has been struggling to capture users that have moved on to other services like the aforementioned Facebook Messenger and WhatsApp, particularly in other countries besides the US.īack in January 2014, Google acquired the British artificial intelligence company DeepMind for a reported $400 million, after hiring futurist and inventor Ray Kurzweil and acquiring eight robotics firms in the year prior. Google has tried and failed to reinvent messaging, email, and social networking several times in the past decade, including Google+, Google Wave, Google Buzz, Google Messenger, and Google Hangouts. They have to win and be the dominant player in messaging.” “Messaging is a subset of the Internet where Google is not strong. “All users care about is a convenient way to find what they are looking for and if Google isn’t in front of the consumer that is a problem for them,” said Scott Stanford, co-founder of venture-capital firm Sherpa Capital, in the article. The idea is to provide the answer from within the context of a conversation without having to exit that conversation at any point. The report said that Google plans to integrate chatbots, which answer user queries from within a messaging app after searching the Web for information. A couple of news items from Google today: First, the company is reportedly working on a new kind of artificial intelligence-based messaging service, in an attempt to compete with Facebook's WhatsApp and Messenger, according to the Wall Street Journal (Opens in a new window).
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